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User Experience (UX)

Definition

How a person feels when interacting with a system, including a website, web application, desktop software.

Deep Dive

User Experience (UX) encompasses every aspect of a user's interaction with a product, service, or system, including how they feel before, during, and after using it. It goes beyond mere functionality or aesthetics, focusing on the overall perception and emotional response engendered by the interaction. A good UX ensures that the product is useful, usable, desirable, findable, accessible, and credible, ultimately aiming to create a positive and seamless interaction that satisfies the user's needs and goals.

Examples & Use Cases

  • 1A banking app with intuitive navigation and clear transaction history making it easy for users to manage finances
  • 2A website that loads quickly, has logical menus, and provides relevant information without clutter
  • 3A smart home device that is simple to set up and reliably responds to voice commands, making daily tasks easier.

Related Terms

UsabilityInformation ArchitectureInteraction Design

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