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Sales Dictionary

Lead

Definition

A person or company who has shown interest in a product or service.

Deep Dive

In sales and marketing, a lead is an individual or organization that has shown some level of interest in a company's product or service, thereby indicating a potential for becoming a customer. A lead is typically the initial stage in the sales pipeline, representing a contact point rather than a fully qualified prospect. This interest might be demonstrated through various actions, such as filling out a form, downloading content, attending a webinar, or interacting with a company's social media. The quality and depth of interest can vary significantly among leads.

Examples & Use Cases

  • 1Someone who fills out a "contact us" form on a business's website to inquire about a service
  • 2An attendee at a trade show who scans their badge at a company booth and expresses interest in a product
  • 3A person who downloads a free whitepaper on a specific industry topic after providing their email address.

Related Terms

ProspectSuspectQualified Lead

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