Business Dictionary
Lead
Definition
A person or company who has shown interest in the product or service.
Deep Dive
In sales and marketing, a lead refers to a person or company who has expressed some level of interest in a product or service offered by a business. Leads are typically identified through various interactions, such as filling out a contact form, downloading a piece of content, attending a webinar, or engaging with social media posts. The primary characteristic of a lead is that they have provided contact information and shown an initial sign of potential engagement, but they are not yet fully qualified or ready to make a purchase.
Examples & Use Cases
- 1A website visitor who downloads a free e-book after providing their email address
- 2A person filling out a "request a demo" form on a software company's website
- 3A business card collected at a trade show from someone who expressed interest in a product demonstration.
Related Terms
ProspectSales FunnelCRM (Customer Relationship Management)